Legal
Consumer Health Data Privacy
Washington's My Health My Data Act gives you extra rights over "consumer health data." When you use CareHaven to arrange care, some of what you tell us — for example, the kind of care a relative needs — may count as consumer health data. This notice explains how we handle it. It works alongside our Privacy Policy.
1. What consumer health data we may collect
- Care needs or preferences you choose to enter or send to a home (for example, "memory care" or "mobility support").
- Information you include in a message or tour request.
You are never required to share health details to browse homes. [VERIFY-LAWYER]: precise categories that qualify as consumer health data.
2. How we use it and why
- To help you filter and find homes that fit the care you describe.
- To pass along a request to a home only when you choose to send it.
3. Who we share it with
We share care information with a home only when you decide to contact that home. We do not sell consumer health data, and we do not share it for advertising. [VERIFY-LAWYER]: MHMDA prohibits the sale of consumer health data without valid authorization; confirm processor list.
4. Your rights
- Confirm whether we are collecting or sharing your consumer health data.
- Access the consumer health data we hold about you.
- Withdraw consent and ask us to delete your consumer health data.
To make a request, contact us through CareHaven. [VERIFY-LAWYER]: required response timelines and appeal process under MHMDA.
5. Consent
Where the law requires it, we ask for your consent before collecting or sharing consumer health data, and you can withdraw that consent at any time. [VERIFY-LAWYER]: consent-flow wording and record-keeping.
6. Security and retention
We restrict access to consumer health data and keep it only as long as needed to provide the Service or as the law requires. [VERIFY-LAWYER]: safeguards and retention specifics.
7. Contact
Questions about this notice: contact us through CareHaven.